Support Engineer

We are currently looking for a Support Engineer for our support department. You will join a small team providing Support Service Level and Performance Level Agreements (SLA / PLA) for SAGE banking suite of products (Prospero and Black Swan). This include providing scripts and source code modifications for production environments.

The following profile is required:

Grade

• University or equivalent technical degree

Technical/business knowledge

• Strong development experience in Oracle (DDL and DML) and PL/SQL
• Experience in banking application development or large ERP system
• Good analysis and research skills
• Good oral and written English
• Knowledge of following technologies will be a plus: Magic, Oracle BI, Java (J2EE), web services (Weblogic)
• Knowledge of banking/finance jargon

Key strengths

• Desire to help, flexibility to work long hours to resolve stakeholders’ problems.
• Good problem solver, with attention to detail and ability to work under time pressure; resilient and hard working.
• Ability to learn quickly.
• Demonstrated ability to work with both technical and non-technical individuals.

Working period

• Full-time
• Availability for week day night shift

Other

• Start date: as soon as possible or to be agreed upon
• Main work location is Makati

Please submit your application in English through JobStreet (CV, cover letter, diplomas & certification copies)